Shatterproof is looking for a Junior Salesforce Administrator to help launch and manage their Salesforce CRM. The Junior Salesforce Administrator will assist with the development, and execution of the day-to-day configuration, reporting, training, support, and maintenance and overall improvement of the platform. This role will also work closely with internal stakeholders to ensure that the Salesforce platform supports business requirements.
Responsibilities:
- Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, and storage management.
- Customize reporting and dashboards for various teams, provide reports and report training.
- Provide training for internal resources to ensure proper use of the system
- Assist with documenting technical, business and process requirements
- Manage dashboards and reports
Requirements:
- 1+ year Salesforce Administration experience (Reports, Workflow, page layouts, training, customizations)
- Experience working within a fundraising or donor system
- Training abilities and strong communication skills
- Understanding of database principles and efficient business operations
- Exceptional organizational and time management skills
- Comfortable in a fast paced, and quickly growing organization
- Experience integrating third party applications with Salesforce is a huge plus
- An unparalleled commitment to our mission of reducing the devastation that the disease of addiction causes families
To Apply: Please send your resume with a cover letter to careers@shatterproof.org
